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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jordan Ziemer

January 28, 2026

5  out of  5
rating by Jordan Ziemer
"I switched to Jim's office after my family's longtime agent retired in 2025. The process was easy and I received prompt assistance from Matt Scantlin and the office team. They ensured all of my accounts and policies were moved without issue. State Farm has always taken care of my family and we look forward to working with the Jim Cochran team!"
We responded:
"Thank you for the 5-star review, Jordan! Here on State Farm Agent Jim Cochran’s Team, we are proud to serve our community and appreciate your recognition. "
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Lulu

January 16, 2026

5  out of  5
rating by Lulu
"Always helpful and get my needs met quickly. The receptionist, Toya, is so kind and bubbly- my mother just loves her. Highly recommend this office to everyone I know."
We responded:
"Thank you so much for the 5-stars, Lulu! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Nevaeh Jakubowski

January 16, 2026

5  out of  5
rating by Nevaeh Jakubowski
"Toiya is always so kind and helpful whenever we call. Any problems we have she is quick to find the solution and always with a great attitude and such a willingness to help. We know our needs are always met with Jim and his team. Toiya is such a delight! Keep her around ;)"
We responded:
"Thank you for taking the time to leave such a great review, Nevaeh. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Shelli Buttry

January 15, 2026

5  out of  5
rating by Shelli Buttry
"I was referred to Steve Rea with Jim Cochran's office for a personal auto quote today. He responded very quickly and professionally. I had a quote that beat my current policy within 30 minutes of reaching out to him. He made sure I had all that I needed and stayed on the phone with me until I had received my bound policy along with the temporary ID cards. I would highly recommend Steve Rea and the Jim Cochran (State Farm Insurance Agencies office) for any of your insurance needs."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jim Cochran’s Team here in The Woodlands . "
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Karla G. Lopez

January 14, 2026

5  out of  5
rating by Karla G. Lopez
"My whole family and I have been working with Matt Scantlin at State Farm for many years. He is like part of the family to us. Matt always goes above and beyond to make sure we are happy with our services. We truly appreciate his excellent service, and we would recommend him and the Jim Cochran team."
We responded:
"Thank you for the 5-star review, Karla! Here on State Farm Agent Jim Cochran’s Team, we are proud to serve our community and appreciate your recognition. "
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Beverly Harper

January 14, 2026

5  out of  5
rating by Beverly Harper
"My State Farm policies have recently been transferred to an unknown agent. After working in a State Farm agents office for 30 years, I know how important an agents staff is. Matt Scantlin has helped me with all my SF needs for the past 11 years. He now works for Jim Cochran. Because I have known Jim for at least the last 30 years, I am glad to have his office, including Susan Ganther who I also have known for 16 years, help me with all my SF policies!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jim Cochran’s Team. "
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M J

January 14, 2026

5  out of  5
rating by M J
"Matt Scantlin is amazing to work with He is always prompt with a response along with helpful advice. Great customer service!"
We responded:
"We are grateful for your 5-star review, M! Thanks for taking a moment to share your positive rating of State Farm Agent Jim Cochran’s Team here in The Woodlands . "
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Charles Wall

January 14, 2026

5  out of  5
rating by Charles Wall
"This is a great agency with great people. The staff is extremely helpful and professional. They handle all my insurance needs. They are also very responsive to any questions I may have. Great agency, great people!!! I have been dealing with Matt for over 10 years. Can't get any better than Jim Cochran State Farm Agency."
We responded:
"We are grateful for your 5-star review, Charles! Thanks for taking a moment to share your positive rating of State Farm Agent Jim Cochran’s Team here in The Woodlands . "
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Ead Ead

January 14, 2026

5  out of  5
rating by Ead Ead
"We recently switched over all of our policies to Jim’s agency after State Farm transferred us to a new agent of their choice not ours when ours retired. The transfer was smooth. All the individuals I spoke with during the process were kind and friendly. I was walked through step by step what I needed to do. Once completed I received an email from office letting me know all was good to go. They even encouraged me to make an online account via the State Farm app so I have all of my policy details available at a moments notice. If the rest of our time with Jim Cochran goes as smooth as these first two weeks I will be a customer for a long time. As the famous saying goes “you are only as good as the people surrounding you” well Jim Cochran has chosen an excellent office staff making the Jim Cochran State Farm Agency a step above the others."
We responded:
"We appreciate your review, Ead. We are so happy that you had such a wonderful experience with State Farm Agent Jim Cochran’s Team here in The Woodlands ! "
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Alicia Harper

January 14, 2026

5  out of  5
rating by Alicia Harper
"I have been a loyal State Farm customer for 35 years. The customer service at Jim Cochran’s office is impeccable. Matt & Susan are always available to answer any questions that may arise and are extremely helpful."
We responded:
"Wow, thank you for the 5-star review, Alicia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Alicia, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jim Cochran’s Team is just a call or email away! "
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Lex

January 8, 2026

5  out of  5
rating by Lex
"Every time i call Toiya is always quick to help me with whatever need i have. She is so kind and i can tell she cares about her clients."
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Megan Myrand

December 18, 2025

5  out of  5
rating by Megan Myrand
"I have worked with State Farm and Gretchen at Jim Cochran's office for years. She has always been a pleasure to work with."
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Sherry Martin

December 4, 2025

5  out of  5
rating by Sherry Martin
"I can't say enough good things about this office! Susan always calls me or emails me back about any questions that I have. Very happy client!"
We responded:
"Sherry, thank you for taking time to write such a nice review. We take pride in providing our customers with great service. Jim."
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i love u to the moon

November 19, 2025

5  out of  5
rating by i love u to the moon
"I’ve been a customer of Jim Cochran’s office for about 15 years, and I couldn’t be happier with the service they provide. I have my home and five vehicles insured with them, and my brother also uses their office for all of his insurance needs. What I appreciate most is the personal touch—when I call, whether it’s Gretchen Susan or Marcus, - someone I know answers the phone and is ready to help. That kind of service is priceless. Their pricing is fair, their team is dependable, and I truly enjoy working with everyone in the office. I’ve never had a reason to look elsewhere, and I don’t plan to. Highly recommend!"
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Brycen Chodorow

October 6, 2025

5  out of  5
rating by Brycen Chodorow
"Love Marcus and the team here!! My family and I have been customers for years and they always take such amazing care of us! 💪"
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Taylor Travis

September 25, 2025

5  out of  5
rating by Taylor Travis
"Gretchan and Susan have always been extremely helpful with any questions or concerns I have. Jim is fantastic as well. If you're shopping around for insurance, I strongly recommend you give these guys a shot!"
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Stacey Gentry

September 16, 2025

5  out of  5
rating by Stacey Gentry
"Steve was very professional and informative He made the entire process quick and easy Thank you Steve"
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Christine Pinell

July 29, 2025

5  out of  5
rating by Christine Pinell
"I’ve been a client of Jim Cochran’s State Farm office for over 30 years, and I continue to be impressed by the outstanding service. Whether I’m calling about auto or home insurance, I always receive a prompt and helpful response. Jim and his entire team are not only knowledgeable but also incredibly patient—even when I have a long list of questions. Their consistency, professionalism, and genuine care have earned my trust year after year."
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James D. Pickett

July 1, 2025

5  out of  5
rating by James D. Pickett
"Knowledgeable, professional."
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Terri Whittlinger

June 27, 2025

5  out of  5
rating by Terri Whittlinger
"I’ve been with State Farm for over 20 years, and I can honestly say they’ve always gone above and beyond for me. Most recently, Gretchen was absolutely wonderful!! She helped me secure a new renters insurance policy and took the time to review and provide me a quote to ensure I received all the discounts to add my 17-year-old daughter to my auto policy. She made the entire process easy, affordable, and stress free! The customer service here is truly unmatched. They live up to their motto in every way, “like a good neighbor, State Farm is there!” I’m so grateful to be in such good hands! Thank you Gretchen and the entire team at Jim Cochran State Farm!! 🥰❤️"
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Amber Winters

June 9, 2025

5  out of  5
rating by Amber Winters
"Great team to work with, very responsive, helpful, and informed."
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Karen Arnst

June 6, 2025

5  out of  5
rating by Karen Arnst
"I have been a customer for many years and the entire office has been fantastic. I have had some claims in the past and Jim and his team were extremely helpful and supportive. Highly recommend!"
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Peggy

June 5, 2025

5  out of  5
rating by Peggy
"They are very friendly and provide good service."
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Brendan Posterick

April 24, 2025

5  out of  5
rating by Brendan Posterick
"Whenever I was a young adult and had to get my own auto insurance policy, I did tons of research on the best auto insurer. In the process, not only did I discover State Farm; I discovered Jim Cochran's awesome team in The Woodlands. I can count on them for anything, and they are always looking out for my best interest. Marcus in particular has been my go-to guy. He can answer any question without skipping a beat and makes certain I am always getting the best rate. During the pandemic, I was the victim of an arson incident in which my car was totally burned to the ground, and Marcus and the team made sure I had everything I needed during that really tough time. Save yourself some time and switch to State Farm today with this office. You won't regret it!"
We responded:
"Thank you so much for sharing your experience and for the heartfelt recommendation! We're honored to have earned your trust over the years, and it means a great deal to know that Marcus and the team have been there for you—especially during such a challenging time. We’re proud to have helped you through the arson incident and to consistently provide the support, answers, and great rates you deserve. Your kind words and loyalty truly inspire us, and we’re grateful to have you as part of our State Farm family here in The Woodlands"
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Debbie Ramsey

April 23, 2025

5  out of  5
rating by Debbie Ramsey
"Recently changed my car insurance and homeowner's insurance and spoke with Marcus McMahon. He was very professional and easy to talk to, and the service was outstanding! I will certainly recommend to friends and family members."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Marcus provided outstanding service and made the process of switching your car and homeowner's insurance so smooth. We'll be sure to pass along your compliments to him! Your recommendation means the world to us—we truly appreciate your support and look forward to assisting you, your friends, and your family in the future."