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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kate Bassey

August 9, 2023

5  out of  5 rating by Kate Bassey
"I am moving out of state, currently have a renters insurance with statefarm and just wanted to continue with the company. I called this agent located in the area I'm moving to and spoke with Steve. He was great with providing every detail I needed to know. Just amazing, very quick and customer friendly. I recommend."

Chuckie Delaporte

July 28, 2023

5  out of  5 rating by Chuckie Delaporte
"I love working with Kyle Buchanan. He is always incredibly helpful, knowledgeable, quick to respond. I often have many changes to my insurance needs and he is on top of it every time. He is the best!!"

Fever Dog

July 22, 2023

5  out of  5 rating by Fever Dog
"Made move from West Coast to Texas and Steve made it easy to get my policies set up in a timely manner. Grateful for the in depth policy review and honest assessment of my account."

Sara Barcenas

July 20, 2023

5  out of  5 rating by Sara Barcenas
"I have been with statefarm since I was 18. Jim’s staff, Susan and Marcus are the best and are tend to my various needs very promptly. I am an extremely satisfied and happy customer."

Katelyn Doucet

July 3, 2023

5  out of  5 rating by Katelyn Doucet
"Joanna Nix helped me, she has the best customer service & made the experience easy for me & stress free!"

Sierra Isabella

July 1, 2023

5  out of  5 rating by Sierra Isabella
"Lee is always so helpful and always answers the phone. A true relief to be able to call her!"

Joe DeMonico

June 5, 2023

5  out of  5 rating by Joe DeMonico
"Marcus McMahon and the entire staff at Jim Cochran’s office in The Woodlands have taken excellent care of us for more than a decade. We couldn’t recommend anyone more highly."

Mason McMahon

May 31, 2023

5  out of  5 rating by Mason McMahon
"Marcus has always been a great help anytime I need him."

Rene Calderon

May 16, 2023

5  out of  5 rating by Rene Calderon
"Lee did a fabulous job explaining my options for Home and Auto. Pricing was very competitive and her responses to my requests were answered quickly and professionally. Very good experience, I signed up with them because of this experience."

Wendy McMahon

April 28, 2023

5  out of  5 rating by Wendy McMahon
"Marcus is always happy to assist with all my insurance needs."

Jamin McNeil

April 25, 2023

5  out of  5 rating by Jamin McNeil
"Top notch service from the Jim Cochrane team!"

david bello

April 20, 2023

5  out of  5 rating by david bello
"Stephen Rea provided an amazing service. Very knowledgeable and professional explaining in detail the options and looking at the best possible coverage with the optimum price. Very satisfied."

Beth D

April 14, 2023

5  out of  5 rating by Beth D
"We've been customers of Jim Cochran's office for over 10 years. This office always goes out of their way to assist us with everything we need. Their customer service is like nothing I've ever seen in 58 years. Kyle helped us today add an additional policy for our son at college. He took the time to explain everything in detail to me. We received the declaration from Kyle within minutes of hanging up the phone. I highly recommend this office for your insurance needs."

Kimberly Baumann

April 4, 2023

5  out of  5 rating by Kimberly Baumann
"Lee was very professional, polite, and took care of everything I needed in a timely manner."

Martha Ferguson

March 28, 2023

5  out of  5 rating by Martha Ferguson
"I’ve been a State Farm customer for MANY years and Jim and Lee are always super kind and helpful. In a time of little to no customer service — these people deserve a gold medal!!!"


March 24, 2023

5  out of  5 rating by MP H
"I recently had an issue with our insurance and Lee went above and beyond. She was the squeaky wheel who got it done. She called me daily with updates (even when she was sick) and the issue was resolved within a week. Thank you!"

Gary Walston

March 24, 2023

5  out of  5 rating by Gary Walston
"Just had a great experience working with Marcus. He helped consolidate our billing for all of our different policies making it much easier. We are very appreciative of the service level that Marcus delivered."

Patricia Posey

March 23, 2023

5  out of  5 rating by Patricia Posey
"Been with State Farm 50 years, Marcus is the best there is. He always takes the time to explain everything where I can understand it."

Steven Mark

March 22, 2023

5  out of  5 rating by Steven Mark
"Fast, friendly and personalized service from the Jim Cochran team is what we have enjoyed over the last 10+ years since moving to The Woodlands. Lately when contacting the office I have dealt with Kyle who has always answered questions thoroughly or made changes to policies expeditiously. However, I have never had a complaint about any of the staff at this office. Highly recommended. I have been with State Farm since the early 1990s and would not go anywhere else."

Carlos Conroy

March 18, 2023

5  out of  5 rating by Carlos Conroy
"Lee was very knowledgeable and professional and it was a pleasure to work with her."

Robin Bains

March 14, 2023

5  out of  5 rating by Robin Bains
"The Team at Jim Cochrans office always provides excellent service. Friendly and courteous staff that takes care of all my insurance needs even when I'm travelling. Thank you all."


March 14, 2023

5  out of  5 rating by Alane
"Kyle did a great job on changing my insurance over to my new vehicle. It was quick and very efficient. Kyle was very personable and professional."

Renee Durfield

March 10, 2023

5  out of  5 rating by Renee Durfield
"Wow! What a great representative of Jim Cochran's State Farm Agency Kyle is. He was so helpful when I called and informed with answers for the questions I threw at him. He made the whole process of transferring insurance from California to Texas a breeze. Thanks again Kyle!"

Tim Fisher

March 7, 2023

5  out of  5 rating by Tim Fisher
"Great customer service from Lee Nix, as always. Long time customer with plans to stay. Thank You!"

Thomas Boehme

March 6, 2023

5  out of  5 rating by Thomas Boehme
"Always great service and they know you as a true local provider. We have used them for more than 10+ years"